FAQ
FAQ
Before you visit.
Is parking available?
There is no dedicated parking. Please use a nearby paid car park.
How do I get there?
About a 3-minute walk from Nijojo-mae Station on the Tozai subway line.
Oike Royal Mansion 1F, 137-3 Shikiamicho, Nakagyo-ku, Kyoto 604-8261, Japan
Directions on Google MapsDo you offer takeaway?
We offer two unaju takeaway bento options. Please call to discuss your preferred collection date and time.
Call the restaurantCan I reserve? How long is the wait?
Advance reservations are available through ebica. Waiting times depend on how busy we are that day; booking ahead is recommended.
Check availabilityWhat are your opening hours and closing days?
No regular closing days
Which payment methods do you accept?
View payment methods
- Cards
- Visa / Mastercard / JCB / American Express / Diners Club / Discover / UnionPay
- Electronic money
- iD / QUICPay / QUICPay+ / Rakuten Edy
- Transit IC cards
- Kitaca / Suica / PASMO / TOICA / manaca / ICOCA / SUGOCA / nimoca / Hayakaken
- QR payments
- COIN+ / PayPay / d Payment / au PAY / Rakuten Pay / J-Coin Pay / WeChat Pay / UnionPay QR / Alipay+ / Smart Code
PiTaPa is not accepted.
Do you have menus in other languages?
Menus are available in English, Chinese and Korean.
What is hitsumabushi, and how do I eat it?
Enjoy eel and rice as served, then with condiments, and finally with dashi broth. Finish by returning to your favourite way.
Enjoying hitsumabushiWhat kind of eel do you serve?
We serve Anguilla japonica eel, complemented by fragrant budo sansho from Wakayama.
Explore our five essentialsAre children welcome?
Children are welcome and children’s chairs are available. We do not have a dedicated children’s menu.
Can you accommodate allergies or vegetarian diets?
We cannot accommodate food allergies and do not offer vegetarian or vegan menus.
May I bring a suitcase or other luggage?
Yes. We have space inside for luggage.
Can I dine alone?
Solo diners are very welcome.
Can I enter with a wheelchair or stroller?
Wheelchairs and strollers can enter the restaurant.
Can I visit before or after Nijo Castle?
Yes. Plan your meal around your sightseeing schedule and our opening hours, and book ahead if possible.